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VIET LINH AGRIMEX
VIETNAMESE SPICES · GLOBAL SUPPLY
Privacy & data protection

Privacy Policy

This notice explains how Viet Linh Agrimex collects, uses, stores, shares and protects personal data when Philippine buyers visit our website, request product information or contact our export team.
Effective and last updated: 24 July 2026

Our privacy commitments

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We collect only information reasonably needed to respond to B2B enquiries and manage commercial relationships.
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We do not sell personal data.
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You may ask to access, correct, delete or object to certain processing of your data.
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Personal data may be processed in Vietnam and by carefully selected service providers.

On this page

1. Who we are
2. Scope
3. Data we collect
4. How we use data
5. Legal bases
6. Cookies & analytics
7. Sharing
8. International transfers
9. Retention
10. Security
11. Your rights
12. Marketing
13. Children
14. Changes
15. Contact us
This page is designed for the Philippines-focused pepper sourcing landing page and its quotation forms.
1
What we collect
Business contact details, quotation requirements, messages and basic website-use information.
2
Why we use it
To prepare quotations, answer enquiries, support shipments, protect the site and improve our B2B service.
3
Your control
You can contact us to exercise applicable privacy rights or stop direct marketing at any time.
Section 01

Who we are

Viet Linh Agrimex means VIET LINH AGRICULTURE MANUFACTURING EXPORT IMPORT & TRADING COMPANY LIMITED, a company established in Vietnam. For the personal data described in this notice, Viet Linh Agrimex acts as the organization that determines why and how the data is processed.
Our website supports business-to-business sourcing of Vietnamese spices and agricultural products, including requests for product specifications, export documents and FOB, CNF or CIF quotations.
Section 02

Scope of this policy

This policy applies when you:
  • visit spice.vietlinhagrimex.vn/philippines or this privacy page;
  • submit a quotation, specification or document request;
  • contact us by email, telephone, WhatsApp or another business channel;
  • communicate with our sales, marketing, logistics or customer-service teams; or
  • represent a prospective customer, importer, distributor, manufacturer, private-label brand, supplier or business partner.
This policy does not govern websites, platforms or services operated independently by third parties, even when our website links to them.
Section 03

Personal data we collect

Category
Examples
How collected
Identity and business details
Name, company name, job title or role, country and business type.
Directly from you, your employer or public business sources.
Contact details
Business email address, telephone number, WhatsApp number and preferred contact channel.
Quotation forms, email, telephone, WhatsApp or business correspondence.
Sourcing requirements
Product needed, grade, quantity, packing option, preferred trade term, destination port, required documents, target timing and message content.
Quotation and specification request forms or direct communications.
Commercial records
Quotation history, samples, negotiated terms, contracts, invoices, shipment instructions, payment status and correspondence.
Created during a prospective or actual business relationship.
Technical and usage data
IP address, browser and device type, operating system, approximate location derived from IP, referral source, pages viewed, timestamps and security logs.
Automatically through our server, security systems and any enabled analytics tools.
Consent and preference records
Marketing preference, cookie choice, date and method of consent or withdrawal.
Website controls, forms and communications with us.
Please do not submit identification documents, payment-card data, health information or other sensitive personal data through the general quotation form unless we specifically request it through an appropriate secure process.
Section 04

How we use personal data

We process personal data for the following purposes:
  • to receive, assess and respond to your enquiry;
  • to prepare product specifications, COA information, packing options and FOB, CNF or CIF quotations;
  • to communicate about samples, quality requirements, export documents, logistics and shipment arrangements;
  • to verify that an enquiry is genuine, prevent spam, fraud or misuse, and protect our website and systems;
  • to manage prospective and existing customer relationships, contracts, orders and after-sales support;
  • to comply with applicable accounting, tax, customs, sanctions, trade-control and legal requirements;
  • to understand how the website is used and improve its content, performance and conversion journey; and
  • to send relevant B2B market updates or offers where you have chosen to receive them or where otherwise permitted by law.
We do not use the data submitted through this website to make decisions based solely on automated processing that produce legal or similarly significant effects on you.
Section 05

Legal bases for processing

Depending on the circumstances and applicable law, we rely on one or more of the following grounds:
  • Your consent, for example for optional direct marketing or non-essential cookies, where required.
  • Steps requested before entering into a contract, such as preparing a quotation or sample arrangement.
  • Performance of a contract, including order fulfilment, shipment coordination and customer support.
  • Compliance with a legal obligation, such as maintaining commercial, customs, tax or accounting records.
  • Legitimate business interests, such as responding to B2B enquiries, improving our services, securing our systems and preventing fraud, where those interests are not overridden by your rights and interests.
Where processing depends on consent, you may withdraw that consent at any time. Withdrawal does not affect processing already carried out lawfully before withdrawal.
Section 06

Cookies, local storage and analytics

Our website may use cookies or similar technologies to operate securely, remember preferences and measure site performance. The categories below should be read together with the cookie controls shown on the website.
Category
Purpose
Typical setting
Strictly necessary
Security, form operation, load balancing and saving your privacy choices.
Always active where technically required.
Analytics
Aggregated information about visits, traffic sources and page performance.
Loaded only where enabled and, when required, after your choice.
Advertising
Measuring advertising results and limiting or personalizing ads across platforms.
Loaded only where enabled and, when required, after your choice.
You can reject non-essential technologies through the website's cookie banner when available, and you can also delete or block cookies through your browser. Blocking essential technologies may affect website functionality.
Section 07

Who we share personal data with

We may disclose personal data only as reasonably necessary to:
  • authorized Viet Linh Agrimex personnel in sales, marketing, quality control, logistics, finance, legal, IT and management;
  • website hosting, cloud storage, email, CRM, form-processing, analytics, cybersecurity and communications providers acting on our instructions;
  • laboratories, certification bodies, freight forwarders, carriers, warehouses, insurers, customs brokers and other parties involved in a requested quotation or shipment;
  • professional advisers, auditors and insurers subject to confidentiality duties;
  • courts, regulators, law-enforcement agencies or other authorities where disclosure is required or legally permitted; and
  • a buyer, investor or successor in connection with a genuine corporate transaction, subject to appropriate safeguards.
We do not sell personal data. Service providers are required to process data only for agreed purposes and to protect it appropriately.
Section 08

International data transfers

Viet Linh Agrimex is based in Vietnam. When a person in the Philippines submits an enquiry, the information will normally be transmitted to and processed by our personnel and systems in Vietnam. Some technology, communications or logistics providers may process data in other countries.
Where personal data is transferred across borders, we take reasonable steps to use appropriate contractual, organizational and technical safeguards, and we remain accountable for personal data under our control as required by applicable law.
Section 09

How long we retain data

We keep personal data only for as long as reasonably necessary for the stated purpose, including:
  • Unsuccessful or inactive quotation enquiries: normally up to 24 months after the last meaningful interaction.
  • Direct-marketing preferences: until you withdraw consent or after 24 months of inactivity, unless renewed or another lawful basis applies. A minimal suppression record may be retained to respect an opt-out.
  • Security and technical logs: normally up to 12 months, unless a longer period is needed to investigate an incident.
  • Customer, contract, shipment and transaction records: for the duration of the relationship and afterward for the period required by applicable accounting, tax, customs, trade or limitation laws.
We may retain information longer where necessary to establish, exercise or defend legal claims, respond to an investigation or preserve evidence of consent and compliance. At the end of the retention period, data is securely deleted, anonymized or archived with access restrictions.
Section 10

How we protect personal data

We use reasonable and appropriate organizational, physical and technical safeguards designed to protect personal data against accidental loss, unauthorized access, disclosure, alteration, misuse or destruction. Measures may include role-based access, password controls, staff confidentiality, secure transmission, backups, monitoring, vendor review and incident-response procedures.
No internet transmission or storage system is completely secure. You should avoid sending highly confidential or sensitive information through an unsecured channel and contact us to arrange a more suitable method when necessary.
Section 11

Your privacy rights

Subject to applicable law and any lawful exceptions, you may have the following rights:
Be informed
Know whether and how your personal data is processed.
Access
Request a copy of personal data we hold about you.
Correction
Ask us to correct inaccurate or incomplete data.
Object
Object to certain processing, including direct marketing.
Erasure or blocking
Request deletion, removal, suspension or blocking in qualifying cases.
Data portability
Receive eligible electronic data in a structured, commonly used format.
Withdraw consent
Withdraw consent where consent is the basis for processing.
Complaint and damages
Lodge a complaint with a competent authority and seek remedies where provided by law.
To protect you and prevent unauthorized disclosure, we may ask for information reasonably necessary to verify your identity and authority. We will respond within the period required by applicable law. Some requests may be limited where data must be retained for legal obligations, contractual performance, fraud prevention, legal claims or the rights of others.
Philippine data subjects may also contact or lodge a complaint with the National Privacy Commission of the Philippines. You may also contact the competent personal data protection authority in Vietnam where applicable.
Section 12

Direct marketing choices

Where you choose to receive B2B updates, we may send information about product availability, crop seasons, specifications, shipping or relevant offers. Marketing consent is optional and is not required to submit a quotation request.
You can stop marketing at any time by using an unsubscribe option, replying with an opt-out request, sending “STOP” through the relevant messaging channel, or contacting us. We may still send non-marketing messages necessary to answer an active enquiry or manage an existing transaction.
Section 13

Children's privacy

This website is intended for business representatives and is not directed to children. We do not knowingly collect personal data from persons under 18 through the quotation form. If you believe a child has submitted personal data, please contact us so that we can review and, where appropriate, delete it.
Section 14

Changes to this policy

We may update this policy to reflect changes in our processing activities, service providers, technology or legal obligations. The updated version will be posted on this page with a revised “last updated” date. Where a change materially affects how we use personal data, we will provide an additional notice or seek consent when required.
Section 15

Contact us about privacy

To ask a privacy question or exercise a right, contact our privacy contact using the details below. Please use the subject line “Privacy Request – Philippines” and describe your request clearly.

Viet Linh Agrimex — Privacy Contact

Email: cskh@vietlinhagrimex.vn
Telephone / WhatsApp: +84 345 128 188
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Head office: No. 23 Hoang Van Thai Street, Phuong Liet Ward, Hanoi, Vietnam
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HCM office: No. 14A, Road No. 01 (Ly Phuc Man), Tan Thuan Ward, Ho Chi Minh City, Vietnam
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Warehouse: Km32+80 National Highway 38, Quan Goi Quarter, Ke Set Commune, Hai Phong City, Vietnam
This website notice is intended to support transparency under applicable privacy laws, including the Philippines Data Privacy Act of 2012 and Vietnam's Law on Personal Data Protection. It should be reviewed whenever the website's forms, tracking tools, hosting, CRM, service providers or retention practices change.
© 2026 Viet Linh Agrimex.
Vietnamese pepper and spice supply for professional B2B buyers.